Sorry to hear you are having problems. WD is working the best for me that it has done for some months.
I am using a LaCrosse repeater to boost my signal strength from the sensors. even so this is not always a guarantee. The LaCrosse equipment works at 433MHz, a licence free frequency band that is also used by Baby Alarms, Intercoms Garage Door Openers, Automobile Remotes and other equipment.
I live near the HQ of the US Atlantic Fleet and a major AFB. Sometimes I loose signal for no aparant reason, but this could be due to local transmission of high power military radio signals. Also, more and more we have other radio dependent equipment in the house. Cell phones (800MHz, 900MHz, 1.9GHz), Telephones (900MHz, 2.4GHz, 5.8GHz), WiFi network (2.4GHz, 5.8GHz), Video Senders (900MHz, 2.4GHz). Also, we have equipment that gives out EMF (electro-magnetic frequency) such as Microwave ovens, Televisions and Computers (this is why Brian says move the receiver as far from the computer as possible).
The LaCrosse transmitter/receivers are not complex items, they are built for a price using ‘sawtooth’ RF generators, also the housings are plastic and the circuits are not shielded from external radio sources.
This can have a major effect on peformance and transmitting, or more correctly receiving distances as can the location in the house and proximity to the wquipment already mentioned above. Equipment does not have to be on the same transmit/receive frequency to be interfered with. Harmonics of the frequency can cause problems as can broadband interference, such as that given off by a computer motherboard or the display monitor. Moving equipment or the receiver a few inches/cms can have a dramatic effect in signal reception, also try relocating sensors, if that is possible.
Make sure there is as clear a line of sight between the receiver and the sensor. A direct (visible) line is best, if not, make sure there are no metal or metallic objects between. Sometimes, dry-lining boards are made damp-proof by lining them with a metallic foil. You won’t be aware of this, it’s on the inside of the wall, but this creates a type of Faraday Cage effect. A Farady Cage is a room that is shielded from external radio waves.
I could go on and on, but basically Radio is NOT an exact science (bad choice of words). Trial and error is a MAJOR part of a reliable set up. As you can see, there is a trade off between ease of installation and reliability.
Also, it can take a number of hours for the receiver to pick up the transmissions fom the sensors. I have sometimes had to wait overnight. I did this because not so much radio equipment is used during the early hours of the morning and the receivers can pick up and lock onto the signals more easily. So, if you make a change, wait. Then check. If it doesn’t work, try again. It WILL work, but it needs patience.
I hope I have not discouraged you. WD is the best and most comprehensive program available. There are not many out there that work with the LaCrosse. Also, LaCrosse is not the most user friendly company to work with. Brian, and others on Brians behalf have requested assistance and the loan of equipment from LaCross, without success. For the price of the LaCrosse it’s pretty good. Not the best by a long shot, but the reward for budget oriented equipment usually means a compromise between functionality and reliability.
Let me know if I can be of any additional assistance, or if you need clarification of any of the above.
Bob