WD EMAIL WARNING NOT WORKING

Hello Guys !

since some days WD email warning doesn’t work anymore even if I haven’t changed any parameters or email:
I don’t receive anymore emails.
Please someone can suggest an email Company working properly with wd emailwarning and already tested in past and affordable ?
Is someone else experiencing my same problem ?
Wait for your help
Thanks a lot !
Carlo

which email client are you using for your emails they may have changed something and which version of WD
is there anything showing in the ftplogfull.txt when it has just tried to send an email

Thanks a lot for reply
Version of WD 10.37S148
and two other stations WD 10.37S147
I send you here below result of ftplogfull.txt
I think emails have been sent from WD to email client. But not processed
from the client.
I use libero.it as email client. I have tried in past gmail but there is no way
to make it working even if I have set right parameters.
I wish to learn your opinion
Thanks a lot !


*******warning email send********

Connecting to server 213.209.1.144
Connecting to mail server.
Attempting to connect to server.
OK
Using platform security API.
Socket connection established.
Starting secure channel handshake.
Enabling TLS versions: TLS1.2 TLS1.1 TLS1.0 
Cipher Suites:
    TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384 (0xc02c);
    TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256 (0xc02b);
    TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (0xc030);
    TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 (0xc02f);
    TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA384 (0xc024);
    TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA256 (0xc023);
    TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384 (0xc028);
    TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256 (0xc027);
    TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA (0xc00a);
    TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA (0xc009);
    TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA (0xc014);
    TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA (0xc013);
    TLS_RSA_WITH_AES_256_GCM_SHA384 (0x009d);
    TLS_RSA_WITH_AES_128_GCM_SHA256 (0x009c);
    TLS_RSA_WITH_AES_256_CBC_SHA256 (0x003d);
    TLS_RSA_WITH_AES_128_CBC_SHA256 (0x003c);
    TLS_RSA_WITH_AES_256_CBC_SHA (0x0035);
    TLS_RSA_WITH_AES_128_CBC_SHA (0x002f)
Sending 170 bytes of handshake data.
Receiving 2048 bytes of handshake data.
Selected TLS Version: TLS1.2
Selected Cipher Suite: TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (0xc030)
Receiving 2048 bytes of handshake data.
Receiving 284 bytes of handshake data.
Receiving 805 bytes of handshake data.
Sending 126 handshake bytes.
Receiving 51 bytes of handshake data.
OK
Negotiated SSL parameters: Protocol: TLS1.2 Cipher: AES Cipher strength: 256 Hash: SHA384 Hash strength: 384 Key exchange: ECDH Ephemeral RSA Key exchange strength: 256 
OK
Connected.
220 smtp-18.iol.local smtp-18.iol.local ESMTP server ready
EHLO POSCHIAVO2
250-smtp-18.iol.local hello [85.4.248.81], pleased to meet you
250-HELP
250-AUTH LOGIN PLAIN
250-SIZE 50000000
250-8BITMIME
250 OK
AUTH LOGIN
334 VXNlcm5hbWU6
bWV0ZW9hbGxlcnRlQGxpYmVyby5pdA==
334 UGFzc3dvcmQ6
UG9zY2hpYXZvMTA3MkA=
535 Invalid User or Password [smtp-18.iol.local; LIB_300]
161: SMTP protocol error. 535 Invalid User or Password [smtp-18.iol.local; LIB_300].
QUIT
221 smtp-18.iol.local smtp-18.iol.local closing connection
OK
Disconnected.
***************
******WEATHER WARNING TEST !******
******THIS IS A TEST !******
******THIS IS A TEST !******
-----------------------------

50km/h average windspeed was exceeded !
-----------------------------
Time of event was : 23:25
Date of event was : 13/10/23
Current conditions : 
Windspeed             0.0 kmh
Direction             SE  141  
Temperature           7.8  C
Humidity              95 %
Barometer             1013.0 hPa
Maximum windspeed     11.6 kmh  SE at time: 14:11
Maximum speed last hr 6.4 kmh SSO at time: 22:50
Rain today            0.0 mm
Monthly today            127.0 mm
Maximum temperature   12.8  C at time: 09:21
Minimum temperature   7.8  C at time: 22:40
Rain Rate/min         0.00 mm/min (0.00 mm/hr)
Rain last hr          0.0 mm
Please note: This test is in english by default. The auto generated report will be in the language you have selected

Hello !
I send you a second ftplogfull because first one contained invalid user/password. The second one is correct for client and valid but emails didn’t come.
Wait for your opinion
Thanks a lot !


*******warning email send********

Connecting to server 213.209.1.144
Connecting to mail server.
Attempting to connect to server.
OK
Using platform security API.
Socket connection established.
Starting secure channel handshake.
Enabling TLS versions: TLS1.2 TLS1.1 TLS1.0 
Cipher Suites:
    TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384 (0xc02c);
    TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256 (0xc02b);
    TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (0xc030);
    TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 (0xc02f);
    TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA384 (0xc024);
    TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA256 (0xc023);
    TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384 (0xc028);
    TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256 (0xc027);
    TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA (0xc00a);
    TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA (0xc009);
    TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA (0xc014);
    TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA (0xc013);
    TLS_RSA_WITH_AES_256_GCM_SHA384 (0x009d);
    TLS_RSA_WITH_AES_128_GCM_SHA256 (0x009c);
    TLS_RSA_WITH_AES_256_CBC_SHA256 (0x003d);
    TLS_RSA_WITH_AES_128_CBC_SHA256 (0x003c);
    TLS_RSA_WITH_AES_256_CBC_SHA (0x0035);
    TLS_RSA_WITH_AES_128_CBC_SHA (0x002f)
Sending 170 bytes of handshake data.
Receiving 2048 bytes of handshake data.
Selected TLS Version: TLS1.2
Selected Cipher Suite: TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (0xc030)
Receiving 2048 bytes of handshake data.
Receiving 284 bytes of handshake data.
Receiving 805 bytes of handshake data.
Sending 126 handshake bytes.
Receiving 140 bytes of handshake data.
OK
Negotiated SSL parameters: Protocol: TLS1.2 Cipher: AES Cipher strength: 256 Hash: SHA384 Hash strength: 384 Key exchange: ECDH Ephemeral RSA Key exchange strength: 256 
OK
Connected.
220 smtp-18.iol.local smtp-18.iol.local ESMTP server ready
EHLO POSCHIAVO2
250-smtp-18.iol.local hello [85.4.248.81], pleased to meet you
250-HELP
250-AUTH LOGIN PLAIN
250-SIZE 50000000
250-8BITMIME
250 OK
AUTH LOGIN
334 VXNlcm5hbWU6
bWV0ZW9hbGxlcnRlQGxpYmVyby5pdA==
334 UGFzc3dvcmQ6
Q2FyZ28yMDIzQA==
235 ... authentication succeeded
RSET
250 OK
MAIL FROM: <[email protected]>
250 <[email protected]> sender ok
RCPT TO:<[email protected]>
250 <[email protected]> recipient ok
DATA
354 OK
.
250 r2uxqCK4t6tqbr2uyqCxOH mail accepted for delivery
QUIT
221 smtp-18.iol.local smtp-18.iol.local closing connection
OK
Disconnected.
***************
******WEATHER WARNING TEST !******
******THIS IS A TEST !******
******THIS IS A TEST !******
-----------------------------

37km/h average windspeed was exceeded !
-----------------------------
Time of event was : 23:08
Date of event was : 12/10/23
Current conditions : 
Windspeed             2.6 kmh
Direction            ENE  067  
Temperature           10.2  C
Humidity              87 %
Barometer             1023.2 hPa
Maximum windspeed     13.0 kmh   S at time: 14:19
Maximum speed last hr 3.5 kmh   O at time: 22:42
Rain today            0.0 mm
Monthly today            144.3 mm
Maximum temperature   18.5  C at time: 16:12
Minimum temperature   8.2  C at time: 07:49
Rain Rate/min         0.00 mm/min (0.00 mm/hr)
Rain last hr          0.0 mm
Please note: This test is in english by default. The auto generated report will be in the language you have selected

Ah gmail that’s been a problem for a while because they changed there settings required
The second log does suggest it’s been sent so have you checked if it’s in the gmail spam folder
Try as a test sending it to a non gmail account if that works then gmail is the problem

Thanks a lot for reply
Sometimes it works (and I receive emails)
Sometimes it doesn’t work
I think the problem is email client libero.it and not gmail.
Do you know another affordable email client, maybe already tested
with wd warnings that you could suggest ?
Thanks a lot !