WD Clientraw update troubles

Hello All,
I have been experiencing ftp update problems and I can’t fully determine whether the problem is on my end or at the web host level. I have updated WD to the latest version but I’m still having problems with the real-time ftp update sort of hanging up. When my page shows stale data for real-time, I can go to the file creation setup and select the real-time/ajax tab then click on start and the program works fine anywhere from 10-15 minutes before the data shows old data. Any thoughts or suggestions? I seem to have lost the 530 error I was having previously. I’m leaning toward problems at the host but before I pull the plug on them as they will not escalate the case to a senior tech. My Status Page

I just checked your status page and it seems like it’s working now.

Stuart