Netatmo data transfer problem on WD - OS Windows 10

Hello, everyone.
I installed WD a few days ago on my PC, OS Windows 10, but it doesn’t transfer data from Netamo to WD…Due to temperature and pressure it has transferred few data and then WD it is always blocked on the same data…The rain gauge and anemometer data are not transferred…Maybe I haven’t completed the configuration? I only reported the access data to the Netatmo station and I did nothing else…Does anyone know how to help me? Thanks a lot

Hi
email me your netatmo username and password and I will test here