I am having problems with my host locking out my ip address beacuse I am “opening an FTP session every minute.” Here is their comment:
“Quit connecting to the ftp server every minute. You will continue to be blocked if you keep opening ftp sessions every minute.”
Before I get into discussions with them, I wanted to understand how the FTP parts worked. I am using the FTP client in WD to upload all of the files to my server every five minutes. I understand that part.
I think the problem is with the FTP service that supplies the files for WDL. From what I can telll, it opens a session and then keeps it open as it uploads the file as often as you have it set to. Is this correct, or does it upload the file, then close the session, and then connect again, etc?
Has anyone else ever had this problem with their web host?
I think the problem is with the FTP service that supplies the files for WDL. From what I can telll, it opens a session and then keeps it open as it uploads the file as often as you have it set to. Is this correct, or does it upload the file, then close the session, and then connect again, etc?
Real time Client raw FTP, does keep the connection open, at least here, and sends my data every 5 seconds.
Has anyone else ever had this problem with their web host?
Have you read your service agreement with this provider? They usually include prohibited activities in this document.
Misuse of System Resources: SiteFlip.com hosting accounts operate on shared servers. What this means is there are many other domains hosted on one server. Excessive use of shared server resources by one Subscriber could have a negative impact for all Subscribers hosted on that server. Subscribers are prohibited from excessive consumption of CPU time and memory. Subscribers may not use resource-intensive programs which negatively impact other customers or the performance of the server.
I can not see how using FTP is “excessive”, how much processing power would that take? Seems like not a lot.
This is a cheap host, maybe it is true that you get what you pay for!
I was concerned about WDL because my old host only allowed 1 ftp session, but the current one allows 10 concurrent sessions and I’ve had no problems.
Have you looked at what WDL is actually doing? It should just keep one session open for quite a while and keep sending data, if it’s really starting new sessions all the time it may be that you can fix that by changing the setup.
if its a unix based server, then it can handle ftp commands in its sleep…
do you have the real time ftp setup to re loging in too frequnetly maybe??
the real time ftp just repeatedly uploads the file…but will logout and re login at the time interval you set
maybe though you are getting to many ftp logins that have not finished (and they have a log of those that they are not clearing out or similar)
I go with Mediacom and this is their policy;
Bandwidth usage represents the amount of traffic to your Web site, i.e. the number of times people access or “hit” your page. Mediacom Online provides 250MB of traffic, which should be more than adequate for most people’s personal Web page. If for some reason you are attracting an unusually large amount of Web traffic, your account may be suspended for the rest of the current month.
Subscribers may not use resource-intensive programs which negatively impact other customers or the performance of the server.
Maybe ask them how your ftp session is negatively impacting other users? If you are in violation they should be able to provide you with evidence. However, having said that, my experience with my old ISP was they were quick to pull my connection without warning, and just waited for me to call them. And this was on a business account! That’s why they are my “old ISP” FWIW, I don’t think ftp meets the definition of resource-intensive.
The key is you must talk to them and find out what the problem is, and then come to an agreement on how to fix it. If that isn’t possible then you are stuck with finding a new host/ISP.
I think I may have found part of the problem. In the Web Page Upload page, I have removed all of the times (see screen schot below). However, WD is still starting a FTP session every minute and uploading all of the files. I have to turn off the main internet switch to get it to stop. I have checked the custom file upload times screen and have none of them selected and the override to off. The only strange thing about that screen is that I initially put in my ftp host, username, password and remote directory and can not get that to clear even when I delete them and hit ok. I was just trying to eliminate one more place that configuration info existed thinking that may be a problem. When I delete them and click ok, if I go back to that screen they just reappear. It does save changes though, so i put in a bad name for my server to see if the upload was coming from this custom time upload screen. However, at the minute mark, it uploaded successfully to my real server, so it appears that this is a different problem.
Where else am I missing a setting to eliminate the every minute upload? I cant seem to find any other related settings.
Maybe it was not the realtime ftp client that has caused my cheap-o web host turmoil.
email me your settings, and i will have a look for you
(go action, back up registry entry now, then email me the files wdisplay.ini and wdisplayftp.reg from the folder databackup)
Thanks to Brian…He determined the problem. Under the webcam section of the FTP configuration screen I had “upload every minute” checked. I unchecked this and am back to once every five minutes.
Hopefully cheap-o host is good with once every five minutes.
FWIW, I don’t think ftp meets the definition of resource-intensive.