FTP Error

Hi Guys, I need some help.

I noticed yesterday most of the live data on my website stopped uploading.
WD is opening 6 or more WD FTP at a time and not closing them.

RT FTP reports that a connection is is in progress and the remote host can not be changed at this time.

I have spoken to the server people and they say that everyting is OK at there end si it must be my FTP software.

I have checked all settings now a million times and all seems to be OK (nothing has changed since 1st setup anyway)

I have just installed the latest WD and that made no differance.

Normally RT FTP runs all the time, the other one (RED) WD FTP uploads it files and then stops and a few moments later starts again but at the moment there are loads open and none of them are doing anything.

Any help would save me a new PC

Cheers

My first thought would be do you have a firewall blocking the FTP transfer? This can happen if you have recently upgraded and not responded to a firewall request to allow access for an updated program.

Stuart

Hi Stuart,

Firewall seems to be OK, all WD apps have full access, even disabled it but made no differance.

files like noname.htm etc are uploading, it is clientraw.txt etc that are not.

STILL NOT WORKING

Just completly removed WD and re-installed it but it still will not upload properly.

It still says “can not change the remotehost at this time as another connesction is in progress” that is RTFTP (yellow box) The WDFTP (red box) seems to hang at the end and does not finish, then another one starts or tries to start then another etc

HELP!

How many concurrent ftp connections does your host allow?

Are you using the settings in the FAQ for the realtime?

Hi not sure. at lease 3

But like I said, never had this problem before yesterday

Hi Niko, settings have not changed in the last 12 months, all settings are as they shold be.

david

Well, “something” must have changed, did you upgrade WD, anti-virus, firewall, windows? Can you post the ftplogfull?

I had a similar problem with files on a hosted server last year…It was as though they had become a read-only file and couldn’t be overwritten…Have you looked at the files in question on the server and looked at their attributes…maybe delete, or see if you can overwrite them via another FTP prog…My host said there was nothing wrong at their end, but strangely it all came good after a 2nd phonecall to them…Something about the Windows front-end/Frontpage support side having gone wrong!

FTP log.

list of files uploaded*
Uploading c:\wdisplay\webfiles\noname.gif → noname.gif

Uploading c:\wdisplay\webfiles\trends.gif → trends.gif
Uploading c:\wdisplay\webfiles\energy.gif → energy.gif
Uploading c:\wdisplay\webfiles\curr24hourgraph.gif → curr24hourgraph.gif
Uploading c:\wdisplay\webfiles\curr48hourgraph.gif → curr48hourgraph.gif
Uploading c:\wdisplay\webfiles\curr72hourgraph.gif → curr72hourgraph.gif
Uploading c:\wdisplay\webfiles\dirplot.gif → dirplot.gif
Uploading c:\wdisplay\webfiles\dirplotspd.gif → dirplotspd.gif
Uploading c:\wdisplay\webfiles\gizmo.gif → gizmo.gif
Uploading c:\wdisplay\webfiles\conditionscolour.jpg → conditionscolour.jpg
Uploading c:\wdisplay\webfiles\summary.gif → summary.gif
Uploading c:\wdisplay\webfiles\localweather.gif → localweather.gif
Uploading c:\wdisplay\webfiles\weatherbanner.gif → weatherbanner.gif
Uploading c:\wdisplay\webfiles\forecasticon.gif → forecasticon.gif
Uploading c:\wdisplay\webfiles\forecasticonstation.gif → forecasticonstation.gif
Uploading c:\wdisplay\webfiles\metar.gif → metar.gif
Uploading c:\wdisplay\webfiles\raindetail.gif → raindetail.gif
Uploading c:\wdisplay\webfiles\lighteninggraph.gif → lighteninggraph.gif
Uploading c:\wdisplay\webfiles\lighteninggraph2.gif → lighteninggraph2.gif
Uploading c:\wdisplay\webfiles\moondetail1.gif → moondetail1.gif
Uploading c:\wdisplay\webfiles\moondetail2.gif → moondetail2.gif
Uploading c:\wdisplay\webfiles\moonicon.gif → moonicon.gif
actual messages from upload session*
Start Time/date:16:00:15 19/12/2007
Permanent connection selected
Permanent connection, will do ftp now
Checking for what else to do…
there are 1 more things to do
Next file HTTP metar station download
http://weather.noaa.gov/pub/data/observations/metar/decoded/EGHI.TXT
Downloading to :C:\wdisplay\metar\EGHI.met
final download setting=C:\wdisplay\metar\EGHI.met
Doing metar download now
HTTP download connection:OK
HTTP download Header: Date:Wed, 19 Dec 2007 15:59:03 GMT
HTTP download Header: Server:Apache/2.0.52 (Red Hat)
HTTP download Header: Last-Modified:Wed, 19 Dec 2007 15:54:19 GMT
HTTP download Header: ETag:“b4c204-190-a87cc0c0”
HTTP download Header: Accept-Ranges:bytes
HTTP download Header: Content-Length:400
HTTP download Header: Connection:close
HTTP download Header: Content-Type:text/plain; charset=UTF-8
Download complete
Finished downloading metars
Finshed email agenda
Finshed email agenda, and more Internet agenda items to do (FTP)…
Time/date:16:00:17 19/12/2007
Logging onto FTP server…ftp.wroxall-weather.co.uk
Connecting to FTP server.
Connected.
220-Matrix FTP server ready.
220-This is a private system - No anonymous login
220-IPv6 connections are also welcome on this server.
220 Please note: files for your website must be stored under the htdocs directory.
USER=****
331 User wroxall-weather.co.uk OK. Password required
PASSWORD=****
230 OK. Current directory is /
TYPE I
200 TYPE is now 8-bit binary
CWD htdocs/data
250 OK. Current directory is /htdocs/data
Checking for next FTP agenda…
there are 3 more things to do
Doing ftp upload
Checking there are files to upload
There are more files to upload
PASV
227 Entering Passive Mode (213,171,193,5,147,253)
STOR noname.giftemp
150 Accepted data connection
226-File successfully transferred
226 68.540 seconds (measured here), 0.65 Kbytes per second
RNFR noname.giftemp
350 RNFR accepted - file exists, ready for destination
RNTO noname.gif
550 Rename/move failure: No such file or directory
141: 550 Rename/move failure: No such file or directory
PASV
227 Entering Passive Mode (213,171,193,5,222,75)
STOR trends.giftemp
150 Accepted data connection
226-File successfully transferred
226 37.220 seconds (measured here), 307.31 bytes per second
PASV
227 Entering Passive Mode (213,171,193,5,155,24)
STOR energy.giftemp
Overall time out
301: Interrupted
PASV
301: Interrupted
PASV
301: Interrupted
PASV
301: Interrupted
PASV
301: Interrupted
PASV
301: Interrupted
PASV
301: Interrupted
PASV
301: Interrupted
PASV
301: Interrupted
PASV
301: Interrupted
PASV
301: Interrupted
PASV
301: Interrupted
PASV
301: Interrupted
PASV
301: Interrupted
PASV
301: Interrupted
PASV
301: Interrupted
PASV
301: Interrupted
PASV
301: Interrupted
PASV
301: Interrupted
PASV
301: Interrupted
No more files to upload
All Agenda complete, doing FTP log off…
FTP logoff
QUIT
Disconnected.
Doing abort procedure/program close…

STOR noname.giftemp

Looks like you are missing the weather station name entry, that’s Control Panel, WebFiles/WebPage, Web Files Setup #1, Weather Station filename.

RNFR noname.giftemp
350 RNFR accepted - file exists, ready for destination
RNTO noname.gif
550 Rename/move failure: No such file or directory
141: 550 Rename/move failure: No such file or directory

What’s funny is that this same file appears to have been uploaded without renaming:

Uploading c:\wdisplay\webfiles\noname.gif → noname.gif

So try unchecking the file rename option, and also try munro’s suggestion, or just use an FTP client to delete the files on the server and start fresh.

Niko

The file name gets uploaded as a tmp file but the file size is 0
The same applys to all files, clientraw etc

I have unchecked rename box but it has not made a differance.

An observation…there is a blank line between noname.gif and the next file on the list…

Its not just noname there is a problem with none of the files created by WD are uploading.

first, no need to uninstall wd and re install
(what did you do there anyway exactly?)
first, try resetting/reselecting the web files location and clientraw location in the web files/web page setup

also you need to increase the overall time out in the connections setup too by the looks

also try ticking use passive mode in the connections setup as sometimes FTP servers change (even though they say no changes on their end) and you need to have that set
also yes try not using file rename
(and unset those same settings in the real time ftp setup )
and also close and restart the separate realtimeftp program

Hi Brian and others.

Thanks for all your help today, the problem has sorted itself out. The problem was with my hosting people, after I told them I was loosing

often it is your ISP, even though they say its not

Excellent news… :slight_smile: :)That was the same as my experience, as I said above…2nd phone call with the evidence and …what a surprise it all began to work as if by magic… :slight_smile:

Yeah. I’ve had that exact same experience with a former host :roll: