Error Message: DeleteFile failed; code 5

Ask a Question
,
1

While upgrading from v10.37P build 28 to v10.37P build 36 I got this message (below) and I can’t get past it, even if I tell it to “Ignore”.

Does anyone know how to complete the upgrade?

Thanks,
Larry

-------------------------------------------------!
Error !
!
C:\Program Files\wdisplay\LAME_ENC.DLL !
!
An error occurred while to replace the existing file: !
DeleteFile failed; code 5. !
Access is denied. !
------------------------------------------------- !

  • WD version: v10.37P build 28
  • Weather station type: Peet 2100 w/ heated drip contact rain gauge, big cup anemometer and direction, In and Out Humidity and Temp
  • PC operating system and brief spec:
    OS Name MS Windows XP Professional
    Version 5.1.2600 Service Pack 3 Build 2600
    System Manufacturer Dell Inc.
    System Model OptiPlex GX620
    Processor x86 Family 15 Model 4 Stepping 3 GenuineIntel ~2992 Mhz
    BIOS Version/Date Dell Inc. A06, 2/20/2006
    SMBIOS Version 2.3
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume2
    Hardware Abstraction Layer Version = “5.1.2600.5512 (xpsp.080413-2111)”
    Total Physical Memory 1,024.00 MB
    Available Physical Memory 476.98 MB
    Total Virtual Memory 2.00 GB
    Available Virtual Memory 1.96 GB
    Page File Space 2.40 GB
    Page File C:\pagefile.sys
2

Do you have WD loaded here C:\wdisplay?

And are you updating using the .exe file or .zip, and make sure your updating it to the sameplace you have wd loaded now.

3

Do you have all WD functions shut down, including the separate webcam program?

4

The program is, and has always been, located in “C:\Program Files\wdisplay”.
I am using the exe file to update as I have before.

I have WD shut down. I don’t use a webcam so I don’t know of a program for that.

Thanks
Larry

5

Did you check under task manager to see if anything relating to alarms in WD was running? Sound alarms? lame_enc.dll is an MP3 encoder/decoder and would be the only reason why it would balk about trying to overwrite the dll.

Make sure WeatherD is not running in task manager…if it is, kill it. Then try the upgrade again.

If it doesn’t, then delete the dll and try upgrading again. Or at the very least, rename the dll file, then try upgrading again.

6

most likely WeatherD.exe was still running, check for that, as BigOkie has pointed out

7

Hi folks,

Well, I looked in Task Master and no W-D apps or Proscesses I could recognize as part of W-D were running. I looked through the folder C:\Program Files\wdisplay\and killed LAME_ENC.DLL. I also found there was a folder C:\Program Files\wdisplay1 that had a full population of W-D files but nothing id the weather memory files. Turns out this was a trial version from much earlier I guess so I killed that too.

After those changes the upgrade to W-D v10.37P build 36 went in easily. Thanks to all for your help.