I just moved my LaCrosse 2310 to a new computer, but since the computers have different OSes (Win 2000 and XP), I didn’t try to move WD’s config files. I just installed from scratch. I’m running XP, and I have just COM1 on this computer. I’ve been using the port to sync my Palm PDA, so the port has been working. But the title bar of WD reports “Comm Port error.”
I don’t know what to try in order to correct this.
Thanks for all the replies, guys! It turned out that what I had plugged into the serial port was not my Palm cradle, but my new UPS! The Palm uses a USB port. But the discussion did the trick anyway, because it pointed out the possibility of something else using the serial port. And sure enough I had the Power Options in Control Panel set to monitor the serial port. After I disabled it, WD fired up right away!