Since I have had to move all my WD software, files, and to a new computer due to a unbootable PC, I have had 6 Blue Screens of Death from 6 Sept to this morning, and number lockups of WD due to unknown reasons. Using a dump editor, the best I can discover is that these are caused by the Keyspan USB Adapter US-19HS. Maybe I should have installed the Keyspan drivers for the serial-USB converter, but for about 2 weeks after I got the new computer, all seemed fairly ok (no BSOD). The driver installed automatically by Windows 7 was an FTDI one with a date of 3-18-11, version 2.8.14.0 for USB Serial Port COM3 (which is what I have WD set for).
I now have an Edgeport/1 USB Converter which I have not installed neither the device nor the SW drivers. I’m not sure what to do next. After the BSOD this morning, I had a WD lockup at 10:08am but all is working well at this moment, 1:21pm (tho another problem is probably emminent, the past weeks are any indication).
Should I change to the new, and more expensive Edgeport/1 or install the Windows 7 Keyspan Windows 7 drivers first. Either way, I don’t want to lose the running of WD or the updates to my web site (太阳集团tyc539(中国)有限公司). But I get tired of the BSOD and the frequent WD lockups (cannot bring up WD at all, and have to do a PC restart).
My Weather station is a David Vantage Pro2 which I purchase on May 1st, 2008.
Any advice or suggestions from anyone’s experience or knowledge? Would sure appreciate it.
Attached here and in the next post are some 2 screen copies of details of the recent dmp file (Dump Info 1 and Dump Info 2), and the 3 screen copies of Windows Problem Details (Details 1, Details 2, and Details 3) on that BSOD. This is due to the limit of 128K per post.
I don’t think I would rely on Windows to find/use the best driver. If it were me I would use the driver supplied with the device. W7 should tell you if the driver is not complaint with W7.
I found the following zip file on the Keyspan site (Keyspan Driver for USA-19HS_v4b (Beta) (Windows 7)). Is this the one I should try first? I believe the procedure would be to uninstall the FTDI driver on COM3 (under device manager, Ports), then run the install of the Keyspan driver. Right?
Dan, I guess the Windows 7 driver install from the Keyspan web site is the best way to go. I would think if this didn’t work, I could always un-install that driver, and let Windows chose the same FTDI driver again? If all this doesn’t work, I could always try the new Edgeport/1 USB-Serial Converter I just bought. Possibly, I may be able to return the Edgeport if the new Windows 7 driver for the Keyspan works out. Just don’t want to lose my web site updates.
Does anyone have any experience with the two converters, Keyspan USA19HS and Digi Edgeport/1? The Edgeport certainly is much more expensive, but that doesn’t always mean better.
Well, after 33 hours with no BSOD or lockups, I got a BSOD. So I “tried” to install the latest Windows driver for the Keyspan USB-Serial adapter. Never could get it to take. Followed the instructions in the Keyspan instructions PDF file, but it didn’t work. I uninstalled the current FTDI driver then installed the Keyspan one, and that didn’t work either - the installation of the driver didn’t even appear as a COM port in the Device Manager.
Not sure what I’m doing wrong, but something. Anyone have any ideas?
Still haven’t tried the Digi Edgeport USB-Serial adapter yet. Thought I would keep trying with the Keyspan, since I read a lot of good reviews on it.
Folks seem to have the best luck with serial-USB adapters that utilize the Prolific serial-USB device.
I don’t know if the Keyspan or the Digi Edgeport devices use that device. I had no luck with any other
type device, and since going with a Prolific-based device, I have not had single problem.
I had an issue with the Keyspan USB converter. After the installation my computer would reboot at least once a day. I did some troubleshooting and figured out it was the keyspan drivers. I uninstalled the drivers and purchased the iogear GUC232A USB converter and installed it’s drivers. My computer has been running great since. I’m running Windows 7 Home Edition 64-bit. I know now that I probably could have just changed drivers, but I couldn’t find any others at the time so I just bought a new adapter.
jp
Thanks, jpmorgan49 and KeithW for your comments. These are helpful. The next time I get a BSOD or lockup, I intend to following one of your suggestions.
