I am having a problem with my signature banner. It has been working fine and then about a week ago it stopped uploading to the net and all I see on the web page is an “X” were the image and text should be. I have tried a complete new set up for the banner but this did not work. If I “Update Internet Now” then the image and text displays OK but then falls over after the next update which is set for every 15 minutes. I have spent hours on this… has anyone any ideas as to what can be wrong. It maybe something simple that I have overlooked.
Thanks Wayne D
what does the file look like in the webfiles folder?
what shows in the ftplogfull.txt file?
This one looks ok…
http://www.russellweather.co.nz/signaturebanner.jpg
The image http://www.russellweather.co.nz/signaturebanner.gif cannot be displayed because it contains errors.
If your wanting to use the gif image try deleting the current image on the webserver and then have WD send it again. One thing that might help is to set WD to rename the file after it’s ftp’d to your server (if your server supports renaming). That way, unless the file is transferred successfully then the last good image will remain.
Thanks for the help.
The webfile image looks correct with image and data.
ftplogfull.txt
list of files uploaded*
Uploading C:\wdisplay\webfiles\russellweathergraph.gif → russellweathernonamegraph.gif
Uploading C:\wdisplay\webfiles\russellweatherdial.gif → russellweatherdial.gif
Uploading C:\wdisplay\webfiles\cloudheight.gif → cloudheight.gif
Uploading C:\wdisplay\webfiles\trends.gif → trends.gif
Uploading C:\wdisplay\webfiles\summary.gif → summary.gif
Uploading C:\wdisplay\webfiles\signaturebanner.gif → signaturebanner.gif
Uploading C:\wdisplay\webfiles\localweather.gif → localweather.gif
Uploading C:\wdisplay\webfiles\weatherbanner.gif → weatherbanner.gif
Uploading C:\wdisplay\webfiles\temppanel.gif → temppanel.gif
Uploading C:\wdisplay\webfiles\russellweatherdial.gif → russellweatherdial.gif
Uploading C:\wdisplay\webfiles\russellweather.gif → russellweather.gif
Uploading C:\wdisplay\webfiles\summary.gif → summary.gif
Uploading C:\wdisplay\webfiles\weatherbanner.gif → weatherbanner.gif
Uploading C:\wdisplay\webfiles\cloudheight.gif → tidedata.txt
Uploading C:\wdisplay\webfiles\localweather.gif → cloudheight.gif
Uploading C:\wdisplay\webfiles\dailyhighlowbaroetc.gif → localweather.gif
Uploading C:\wdisplay\webfiles\signaturebanner.gif → dailyhighlowbaroetc.gif
Uploading C:\wdisplay\webfiles\tideprediction.html → tideprediction.html
Uploading C:\Users\OEM\Documents\Russell Weather\tideprediction.html →
signaturebanner.gif
actual messages from upload session*
Start Time/date:5:30:11 PM 7/4/2011
Permanent connection selected
Permanent connection, will do ftp now
Checking for what else to do…
there are 1 more things to do
Wunderground connected status: OK
Wunderground complete
Finshed email agenda
Finshed email agenda, and more Internet agenda items to do (FTP)…
Time/date:5:30:13 PM 7/4/2011
Logging onto FTP server…119.47.118.65
Connecting to FTP server.
Connected.
220 ProFTPD 1.3.2e Server (ProFTPD) [119.47.118.65]
USER=****
331 Password required for wayne
PASSWORD=****
230 User wayne logged in
TYPE I
200 Type set to I
Changing Directory to httpdocs
CWD httpdocs
250 CWD command successful
Checking for next FTP agenda…
there are 2 more things to do
Doing ftp upload
Checking there are files to upload
There are more files to upload
PASV
227 Entering Passive Mode (119,47,118,65,37,41).
STOR russellweathernonamegraph.gif
150 Opening BINARY mode data connection for russellweathernonamegraph.gif
226 Transfer complete
PASV
227 Entering Passive Mode (119,47,118,65,37,58).
STOR russellweatherdial.gif
150 Opening BINARY mode data connection for russellweatherdial.gif
226 Transfer complete
PASV
227 Entering Passive Mode (119,47,118,65,37,42).
STOR cloudheight.gif
150 Opening BINARY mode data connection for cloudheight.gif
226 Transfer complete
PASV
227 Entering Passive Mode (119,47,118,65,37,69).
STOR trends.gif
150 Opening BINARY mode data connection for trends.gif
226 Transfer complete
PASV
227 Entering Passive Mode (119,47,118,65,37,45).
STOR summary.gif
150 Opening BINARY mode data connection for summary.gif
226 Transfer complete
PASV
227 Entering Passive Mode (119,47,118,65,37,63).
STOR signaturebanner.gif
150 Opening BINARY mode data connection for signaturebanner.gif
226 Transfer complete
PASV
227 Entering Passive Mode (119,47,118,65,37,58).
STOR localweather.gif
150 Opening BINARY mode data connection for localweather.gif
226 Transfer complete
PASV
227 Entering Passive Mode (119,47,118,65,37,77).
STOR weatherbanner.gif
150 Opening BINARY mode data connection for weatherbanner.gif
226 Transfer complete
PASV
227 Entering Passive Mode (119,47,118,65,37,71).
STOR temppanel.gif
150 Opening BINARY mode data connection for temppanel.gif
226 Transfer complete
No more files to upload
there are 1 more things to do
Checking there are files to upload
There are more files to upload
File does not exist
PASV
227 Entering Passive Mode (119,47,118,65,37,51).
STOR russellweatherdial.gif
150 Opening BINARY mode data connection for russellweatherdial.gif
226 Transfer complete
PASV
227 Entering Passive Mode (119,47,118,65,37,40).
STOR russellweather.gif
150 Opening BINARY mode data connection for russellweather.gif
226 Transfer complete
PASV
227 Entering Passive Mode (119,47,118,65,37,61).
STOR summary.gif
150 Opening BINARY mode data connection for summary.gif
226 Transfer complete
PASV
227 Entering Passive Mode (119,47,118,65,37,43).
STOR weatherbanner.gif
150 Opening BINARY mode data connection for weatherbanner.gif
226 Transfer complete
PASV
227 Entering Passive Mode (119,47,118,65,37,51).
STOR tidedata.txt
150 Opening BINARY mode data connection for tidedata.txt
226 Transfer complete
PASV
227 Entering Passive Mode (119,47,118,65,37,48).
STOR cloudheight.gif
150 Opening BINARY mode data connection for cloudheight.gif
226 Transfer complete
PASV
227 Entering Passive Mode (119,47,118,65,37,36).
STOR localweather.gif
150 Opening BINARY mode data connection for localweather.gif
226 Transfer complete
PASV
227 Entering Passive Mode (119,47,118,65,37,60).
STOR dailyhighlowbaroetc.gif
150 Opening BINARY mode data connection for dailyhighlowbaroetc.gif
226 Transfer complete
PASV
227 Entering Passive Mode (119,47,118,65,37,75).
STOR tideprediction.html
150 Opening BINARY mode data connection for tideprediction.html
226 Transfer complete
PASV
227 Entering Passive Mode (119,47,118,65,37,75).
STOR signaturebanner.gif
150 Opening BINARY mode data connection for signaturebanner.gif
226 Transfer complete
No more files to upload
All Agenda complete, doing FTP log off…
FTP logoff
QUIT
221 Goodbye.
Disconnected.
Doing abort procedure/program close…
Thanks for the idea.
I have looked on the server for the image. The remote file is the same as the local but only as long as I update manually.
Uploading C:\wdisplay\webfiles\summary.gif -> summary.gif Uploading C:\wdisplay\webfiles\weatherbanner.gif -> weatherbanner.gif Uploading C:\wdisplay\webfiles\cloudheight.gif -> tidedata.txt Uploading C:\wdisplay\webfiles\localweather.gif -> cloudheight.gif Uploading C:\wdisplay\webfiles\dailyhighlowbaroetc.gif -> localweather.gif Uploading C:\wdisplay\webfiles\signaturebanner.gif -> dailyhighlowbaroetc.gif Uploading C:\wdisplay\webfiles\tideprediction.html -> tideprediction.html Uploading C:\Users\OEM\Documents\Russell Weather\tideprediction.html ->
the problem is seen above: the files get out of sequence
that is because there are 2 cloudheight.gif files to be uploaded
which version/build of WD?
Ver 10.37P build 40 Registered WS2310
try the latest version
then see how that goes
if still this problem, then .zip and email me your settings files and I will test here
HI Brian thanks for your help.
I found under General FTP Functions that the local files and remote files were not the same. I fixed this and everything is working again.
Many Thanks
Wayne D
ah
you should not actually be using the general ftp uploads for WD files that should be getting uploaded any way
(best if you set to use the customise internet and file ceation setup to set times to create and times to upload files)