Rain rate and the Rainwise 2000

I have the Rainwise WS200 weather station and do not get any reading at all under “Max rain rate” and the Rain rate box at the bottom left of the display which I assume is an hourly rate. I dont know whether this is a peculiarity of this weather station or I have missed a switch somewhere. Apart from that all rainfall readings and displays are reading data ok. I do recall that when I had the software connected to my old WMR918 these boxes did include the data.
Can anyone help please.
Thank you
Alan

hi
other rainwise users have reported that, and i have been quite stumped by this
but i will take a fresh look, and the answer might just jump out at me